Flow Journal

Last Updated: May 27, 2025

Privacy Policy

This Privacy Policy (“Policy”) explains how Flow Journal (“Flow,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you access and use our mobile application and any related services (collectively, the “Services”). By using Flow Journal, you agree to the collection and use of your information in accordance with this Policy. If you do not agree with the practices described here, please do not use our Services.

Protecting your privacy is our top priority. This Policy outlines what information we collect, how we use it—including for enhancing your journaling experience and improving our AI suggestions—and under what circumstances we may share it. We aim to balance innovation with transparency and security.

1. Information We Collect

  • Account Information: If you register, we may collect your name, email address, password, and any information you provide for personalization or authentication.
  • Journal Entries & User Content: We collect the text, images, or other media you add in your journals. These may be analyzed anonymously to personalize prompts or to improve the service.
  • Usage Data: We gather data about your use of Flow Journal, such as session duration, frequency of journal entries, features used, and navigation behavior to help us improve the app.
  • Device & Technical Info: We collect technical data including your device type, operating system, app version, IP address, and crash logs to ensure optimal app performance and security.
  • Cookies & Analytics: Flow Journal and our partners may use cookies or similar tracking technologies for analytics and to enhance your experience.

2. How We Use Your Information

  • Personalization: To customize prompts, insights, and your journaling journey based on your interactions and preferences.
  • App Improvement: To understand usage trends, detect bugs, and develop new features or services.
  • AI Training: Anonymous journal content may be used to improve AI-powered suggestions and features, but never for advertising or unrelated purposes.
  • Security: To safeguard your data and our infrastructure from misuse or unauthorized access.
  • Communication: To send you updates, security notifications, or app-related news.

Data used for analytics or AI training is always anonymized or aggregated and not used to identify you personally.

3. Sharing Your Information

  • Service Providers: We may share information with trusted third parties who help us operate the app (like cloud storage, analytics, or customer support). All providers are required to protect your data.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: If Flow Journal is involved in a merger, acquisition, or asset sale, your data may be transferred to the new owner.
  • With Your Consent: We may share your information for any other purpose only with your explicit consent.

We do not sell your personal data to advertisers or third parties.

4. Data Security

We employ industry-standard safeguards including encryption, secure servers, and frequent security reviews to protect your data. While no system is fully immune, we work to prevent unauthorized access and continually update our security practices.

5. Data Retention and Deletion

We retain your data only as long as needed to provide the Services or as required by law. You may request deletion of your account or data at any time through app settings or by contacting us.

Note: Some data may be retained for backup, analytics, or legal compliance, even after deletion requests.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, download, or delete your personal data. To exercise these rights, contact us at support@flowjournal.app. We may need to verify your identity before fulfilling requests.

7. International Data Transfers

Your data may be transferred and stored on servers outside your country, including regions with different data protection laws. By using Flow Journal, you consent to such transfers.

8. Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. Updates will be posted on this page with a new “Last Updated” date. Continued use of Flow Journal means acceptance of the revised Policy.

9. Children’s Privacy

Flow Journal is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: support@flowjournal.app