Help & FAQs.

Tap the '+' button at the bottom of the home screen. You can write your thoughts, add photos. Once done, tap 'Save' to store your entry.

yes, Creating an account (using Google, Apple) enables cloud backup, syncing across devices, and access to all AI features.

Absolutely! Your journal entries are stored locally on your device by default. We cannot see or access your personal content. You can also set up a PIN lock for extra security.

Zeni is your AI journaling companion. You can chat with Zeni about your thoughts, get reflective questions, receive encouragement, and explore your emotions in a supportive conversation.

When you save a journal entry, our AI analyzes your text to suggest an appropriate mood emoji. This happens automatically to help you track emotional patterns over time. You can always change the suggested mood if it doesn't feel right.

No, never. Your journal content is processed in real-time for features like mood detection and chat, but it's never stored on external servers or used to train AI models. Your privacy is our top priority.

Premium users get access to: Word Cloud (see your most-used topics), Stress Analysis, Relationship Insights, Personal Growth tracking, Mood Prediction, and Monthly Digest summaries.

Free users get 40 messages per day. Premium users get unlimited messages. Daily limits reset at midnight in your local timezone.

When viewing an entry, you can tap various AI options: Get Advice (personalized suggestions), Follow-up Prompts (reflection questions), Analyze Themes, Generate Affirmation, and Letter to Self. Free users get limited daily uses; Premium users get more.

Go to Settings → Backup. You can connect your Google Drive (Android/iOS) or iCloud (iOS only). Once connected, you can manually backup or enable auto-backup after each new entry.

Your backup is stored in YOUR personal Google Drive or iCloud account — not on our servers. We cannot access your backup files. You can find them as 'zendiary_backup.json' in your cloud storage.

Go to Settings → Backup → Restore. Select your backup source (Google Drive or iCloud) and confirm. Note: Restoring will replace your current local data with the backup.

Unfortunately, if you haven't enabled cloud backup and you lose your device, your journal entries cannot be recovered. We strongly recommend enabling backup to protect your memories.

Yes! Use Google Drive backup on both devices. Write on one device, backup to Google Drive, then restore on the other device. Note: iCloud backup only works on iOS devices.

Premium includes: Unlimited Zeni chat, unlimited AI Insights, Word Cloud, Stress Analysis, Relationship Insights, Personal Growth tracking, Mood Prediction, Monthly Digest, and a completely ad-free experience.

We offer Monthly, Yearly (discounted) options. All subscriptions are processed through the Apple App Store or Google Play Store.

Subscriptions are managed by Apple/Google. On iOS: Settings → Apple ID → Subscriptions → ZenDiary. On Android: Play Store → Menu → Subscriptions → ZenDiary.

We cannot process refunds directly as payments go through Apple/Google. Contact Apple at reportaproblem.apple.com or Google Play support for refund requests.

No, daily limits reset at midnight in your local timezone and unused allowances do not carry over to the next day.

When creating or editing an entry, tap the camera/gallery icon to attach photos. You can add multiple images to each entry. Photos are stored locally on your device and included in backups.

Each entry can have a mood emoji. AI suggests one automatically, but you can change it. Over time, you'll see mood patterns in your statistics — helping you understand your emotional journey.

Monthly Digest (Premium) creates a beautiful summary of your month — including mood trends, key themes, memorable entries, and AI-generated insights about your journey.

Open any entry, tap the share icon, and select 'Share as Image'. This creates a beautiful card-style image of your entry that you can share on social media or save to your gallery.

Based on your recent journal entries, AI suggests books that might resonate with your current thoughts and emotions. Free users get 3 recommendations per day; Premium users get 10.

No. Your entries are stored locally on your device. We cannot access, read, or view your personal content. When you use AI features, data is processed in real-time and not stored.

Go to Settings → Account → Delete All Journals for immediate local deletion. For complete account deletion, email hi@zendiary.in with subject 'Account Deletion Request'.

Uninstalling the app deletes all local data permanently. If you've enabled cloud backup, your backup file remains in your Google Drive/iCloud until you delete it manually.

Yes. Data transmitted to AI services uses industry-standard HTTPS/TLS encryption. Your cloud backups are stored in your personal accounts which have their own encryption.